Questions teams ask before enrolling

Search filters the list live. If you need procurement paperwork, email the academy desk directly.

Programs

Do you certify engineers as auditors?

No. Completion records describe modules finished; they are not professional audit certifications. Your external reviewers remain independent.

Programs

Can we mix cohorts across subsidiaries?

Yes, with a shared roster agreement. We recommend aligned calendars so live clinics do not collide with regional holidays.

Delivery

Is Korean language facilitation available?

Core materials are English-first. Selected workshops offer Korean facilitation for executive briefings when booked in advance.

Delivery

What happens if a facilitator falls ill?

We maintain paired coverage for live cohorts. Sessions reschedule within five Korean business days rather than substituting untrained staff.

Operations

Will you sign our vendor security questionnaire?

We provide a baseline security pack. Highly bespoke questionnaires may require additional review time billed separately.

Operations

Can PatchHarbor access our production environment?

No. Labs use synthetic data and isolated sandboxes. We never request production credentials.

Limitations

What topics are intentionally excluded?

We do not advise on regulated market entry, tax positions, or vendor contract negotiation. We stay on engineering readiness and facilitation.

Limitations

Do you guarantee reviewer outcomes?

We cannot guarantee external reviewer decisions. Programs teach clearer evidence and calmer communication, not outcomes.

Billing

Are prices inclusive of VAT?

Displayed amounts follow the quotation you receive for your entity. Korean domestic invoices may add VAT where applicable; your business operations team confirms treatment.

Billing

Can we pay in installments?

Enterprise statements of work may define installment schedules. Self-serve listings expect tuition remittance up front unless a written exception exists.